Let’s solve your swap, integration, or partnership questions.
From refunds to enterprise integrations, the Swapify team is on-call to help. Choose the channel that matches your needs and we’ll respond quickly.
Contact channels
Customer Support
Order-specific questions, refunds, address changes, or technical issues. Average response time: under 24 hours.
Partnerships & Integrations
Wallets, payment processors, and DeFi apps partner with Swapify for feeless settlement rails and embedded swaps.
Press & Media
Press kits, interviews, and story ideas. Get direct quotes and metrics with our media relations team.
Need help faster?
Check the Help Center
Common issues like wrong network, delayed payouts, or refund timelines are documented with step-by-step fixes.
Browse articles →Track your order status
Visit your swap link (e.g. swapify.gg/swap/abc123) to view confirmations, progress, and transaction hashes in real time.
Prefer email?
Send us a message at support@swapify.gg and include your order ID for the fastest resolution.